时光飞逝,转眼间年已经过去。现将本人具体工作情况汇报如下:我于年11月正式到宾馆工作,当时正是宾馆筹备最紧张的时期,餐饮部厨房的工作局面一切都是空白,设备如何添置、原材料如何采够、把关、市场宣传和产品如何定位、规章制度及各种日用单据的制定等。针对以上种种问题,我依据以往经验制定初步计划,一方面查找资料,涉入市场一线,夺取第一手材料,制定采购计划;另一方面根据周边市场实际情况初步确定菜品的定位,制定菜谱。争取定位准确,能为下一步的经营奠定基础。开始了试营业,餐饮部厨房在努力完成上级下达的各项任务的同时,在菜品上随着客人的要求不断改进,以求菜品能更加适应市场。试营业以来,接待对象有团体会议、婚宴、以及各种规格的宴会接待和零点客人(主要集中在12月下旬)。
营收达19万余元。试营业中,厨部的工作也出现了如:菜品的定位不准确,菜品设计没根据客人的要求而定,等一些问题。带着种种问题和努力改变提升产品形象的决心迎来了新的一年。
现将年工作计划汇报如下:
一、在人员方面,进行专业技能考核,优胜劣汰,采用请进来走出去和定期培训的办法来提高人员的业务技能和专业素养。在结合实际的前提下,进一步完善厨房内部的各种规章制度。
二、在菜肴的出品把关上,采用四层把关制,一关否定制,即配菜厨师把关、炉台厨师把关、传菜员把关、服务员把关,一关发现有问题,都有退回的权力。否则都得承担相应的责任。
三、在菜品定位上,依照酒店整体的'战略规划来开发规划菜品,根据餐厅菜点经营状况和市场客户调查,来不断地改进和提升产品形象。根据来酒店消费的团体会议,零点散客,宴会接待,三大块消费群体的需求,来不断丰富产品,使之能逐渐形成一组有针对性的风格化的产品。使产品在发展变化中树立自己的品牌。
四、在厨政管理方面,以系统化整合核心竞争力,以规范化提升管理水平,以现代信息手段提高市场竞争力,以效益化为目标指导厨政管理工作。
五、 在原材料的验收和使用方面,做到严把原材料质量关,提高原材料的使用率,争取把最大的利益让给顾客。
六、在食品卫生安全、消防安全方面 严格执行《食品卫生法》。抓好厨房卫生安全工作。 严格执行规范操作程序,预防各类事故的发生,做到安全生产,警钟长鸣。
延伸阅读(英语版):
Time flies, and the years have passed. Now will I work report specific as follows: I work in November in to the hotel, that was when the hotel in the process of the most intense period, food and beverage department kitchen work situation everything is blank, how to acquire equipment, raw materials culture-building enough, control, marketing, and how the product positioning, and establishment of rules and regulations and all kinds of daily documents, etc. In view of the above problems, I have made a preliminary plan based on my previous experience. On the one hand, I will find information, and I will be involved in the first line of the market. On the other hand, according to the actual situation of the surrounding market, the positioning of dishes is preliminarily determined. Strive for accurate positioning, which can lay the foundation for the next operation. At the beginning of the trial operation, the food and beverage department's kitchen is striving to complete the tasks assigned by the superior. In addition, the food can be improved with the requirements of the guests, so as to make the dishes more suitable for the market. Since the trial operation, there have been group meetings, wedding receptions, banquet receptions and guests of various sizes (mainly in late December).
The revenue amounted to more than 190,000 yuan. In the trial operation, the kitchen department's work also appeared: the positioning of the dishes was inaccurate, the dish design was not determined according to the requirements of the guests, etc. The New Year comes with a lot of questions and a determination to change the image of your product.
The annual work plan is reported as follows:
1. In terms of personnel, professional skills assessment, the selection of the fittest, adopting the approach of going out and training regularly to improve the staff's business skills and professional quality. In combination with the actual premise, further perfect the kitchen interior rules and regulations.
Second, on the dishes of checks, using four layers control system, a close negative system, namely dishes chefs and combined furnace of chef checks, pass-through member checks, waiter, one pass found that there is a problem, has returned to power. Otherwise, you have to take responsibility.
3. According to the overall strategic planning of the hotel, the planning dishes should be developed according to the overall strategic planning of the hotel. According to the operation status of the restaurant and the market customer survey, the product image will be constantly improved and promoted. According to hotel consumption group meeting, zero of the individual, the banquet reception, three large pieces of consumer demand, to enrich the product, can make it gradually formed a set of stylized targeted products. Make the product to establish its own brand in the development change.
Four, in kitchen administration management to systematic integration of core competitiveness, with standardized management level of ascension, to modern information means to improve the market competitive power, to benefit the goal guidance hutch administrative management work.
5. In the acceptance and use of raw materials, we should strictly control the quality of raw materials and improve the utilization rate of raw materials, so as to give the best benefit to the customers.
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